Return Policy
We strive to ensure you are satisfied with your purchase. If you encounter any issues or wish to return a product, please review our return and claims policy below:
Misprints, Damages, or Defects
If your item arrives damaged, defective, or with a misprint, please contact us within 14 days of receiving it. We will work to resolve the issue and ensure you receive a replacement or a refund at no extra cost.
14-Day Right of Withdrawal
You have the right to cancel your order and return your product for any reason within 14 days from the date you receive it. Whether you wish to exchange the product or receive a refund, we’re here to assist. Please ensure the item is returned in its original condition.
Returning Products
- How to Initiate a Return: Contact our customer service team to notify us of your intention to return a product. We will provide detailed instructions for the return process.
- Condition of Returned Items: Returned products must be unused, unwashed, and in their original packaging (if applicable).
Refunds and Exchanges
- Refunds: Once we receive your returned item and verify its condition, we will process your refund within 14 business days. Refunds will be issued to the original payment method.
- Exchanges: If you wish to exchange your product for a different size or item, please let us know when you contact customer service. Exchanges will be processed promptly upon receipt of the original item.
Shipping Costs
- Faulty or Incorrect Items: If the issue is due to a defect or error on our part, we will cover the cost of return shipping.
- Change of Mind: For returns initiated due to a change of mind, you will be responsible for the return shipping costs.
- Prepaid return label: If using a prepaid return label provided by Beligion, a return fee will be deducted from your refund.
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Governing Language:
This policy is written in English and takes precedence over any translations.
Version 1.0
Last updated: Jan 1, 2025